General & product support
For product questions, technical issues, or school onboarding, email HallStride. Including the page name and a short description of the issue helps us understand the request.
hallstridepro@gmail.comPrivacy questions
For questions about student information, pass records, account data, retention, access, correction, or deletion, use the same support address and identify the request as a privacy question.
Email a privacy questionProtect student information when contacting support.
Send only the information needed to explain the issue. Do not include passwords, full student rosters, or unnecessary student records in ordinary support email.